The Four Biggest Trends Changing BPM
Blog: OpenText
Date:
Mon, 03 Feb 2014 09:14:00 GMT-05:00
From:
bwick
Business Process Management (BPM) is evolving faster than ever
lately. Which is good considering how rapidly business needs and
requirements change every day. In a recent Vanson Bourne Survey, 96
percent of leading business and IT decision makers stated that one of
their biggest priorities is to improve and progress their business
operations. However business and technology change cycles are on very
different schedules. Business users’ requirements can change as
quickly as every quarter, while IT updates core apps on a six to ten
year change cycle. This can create a discrepancy that is seemingly
hard to rectify. Businesses have to be able to change faster than IT
can keep up, and to do so, they need some of the latest trends in BPM
to do so.
Four of the biggest changes to hit BPM recently have been the need to
engage the workforce any way and anywhere they want to be active.
That’s why BPM has seen the rise of cloud offerings, the increase of
mobile device options, the need for social collaboration, and perhaps
most importantly: the ability of apps to be rapidly developed without
the lag time of traditional process solutions.
The Cloud
Implementing BPM in the cloud gives your businesses a faster and more
cost-effective way to get started with BPM. Offered as a subscription
service and generally with a lower price point than traditional
solutions, the cloud allows your business to have an ongoing fixed
operating expense instead of a hefty capital one that’s often
difficult to justify. The cloud also takes away the need for you to
buy the hardware, database software, and download the app servers, as
well as removing the onus on IT to build the infrastructure and fine
tune it. Instead, utilizing BPM in the cloud lets you quickly turn on
pre-tuned and loaded BPM solutions and rapidly get up to speed with
process efficiency faster.
Mobile
With the rise of bringing your own device (BYOD), mobile has never
been more important. It has become the default way in which business
users and customers alike interact with applications and services. To
improve your business processes, enterprises need to take the approach
of “mobile first.” As BPM continues to evolve into composite
applications, it is uniquely positioned to help businesses meet the
needs of both their users and customers, but also address improving
business operations, corporate governance, and compliance.
Social
As employees continue to spread out geographically, the ability to
easily collaborate together presents an interesting challenge.
Additionally with the consumerization of corporate software, users
want a work experience that mimics the way they interact, engage and
connect with others on platforms like Twitter and Facebook in their
personal lives. With social BPM options, you can bring consumer
software to the enterprise. Workers can connect and collaborate with
their colleagues, subscribe to streams about certain cases to keep up
to date, and search directories for talents and skills to find the
best person to collaborate with, all in real time whether they’re
working in the same office or across the globe.
App Development
With the rise of mobile and app stores, the next generation of BPM
has to be composite and process centric. This means that the
applications and services you need to be able to deliver rapidly don’t
have to be developed from scratch, but rather are composites of a BPM
solution that you can piece together to meet your immediate needs. Now
you can have a richer and faster way to create a variety of complex
solutions without having to wait months to build the basic foundation
of process that you may already have.
The dynamics that are evolving BPM are also involving the ways
organizations deploy apps to make them faster, more compelling, and
more intuitive. This will be the fuel that powers the next generation
of BPM.
To learn more about the future of BPM, download our OpenText
BPM overview white paper and visit us at http://www.opentext.com/evolutionofbpm .
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