Build A Culture Of Emotionally-Intelligent Employees To Boost Mental Health
Blog: Forrester BPM Center of Excellence
Many companies get emotion wrong… Rather than designing experiences built on a broad spectrum of emotions, they equate emotion with delight. But real joy and real happiness can only exist in relation to all the emotions, they are a “boxed set.” We cannot just pick and choose our emotions. Anger isn’t joy, just as joy […]
Leave a Comment
You must be logged in to post a comment.