The New Change Management: Automated And Decentralized
Blog: Forrester BPM Center of Excellence
Change Management has continued to be a hot topic on social media and customer inquiry. As a process symbolizing traditional IT service management and the ITIL framework, it’s under increasing pressure to modernize in response to Agile and DevOps trends. However, change management emerged for a reason and I think it’s prudent to look at […]
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