Decision Making During The COVID-19 Crisis Requires A Bias Toward People, Not Profit
Blog: Forrester BPM Center of Excellence
The adage says that character is what you do when no one’s watching. But as the internet’s gargantuan reach brings radical transparency to the critical eyes of values-based empowered customers, what you do when everyone is watching is even more important. And during a crisis like COVID-19, vigilance is at its peak. In addition to […]
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