3 ways to extend Salesforce for a true omnichannel customer experience
Blog: OpenText
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they want it. With so many choices, customer experience is the differentiator. Exceptional experience brings loyalty and advocacy but bad experiences will spread virally on social channels. Recently Jens Ophalvens, Director, OpenText Center of Excellence at Deloitte …
The post 3 ways to extend Salesforce for a true omnichannel customer experience appeared first on OpenText Blogs.
Leave a Comment
You must be logged in to post a comment.