INTRODUCTION, Layna Fischer, Executive Director, Workflow Management Coalition, United States
SECTION 1—THE WORLD OF WORKFLOW AND BPM
* BPM IN CONTEXT: NOW AND IN THE FUTURE, Jon Pyke, WfMC Chair, United Kingdom * PRACTICAL LESSONS IN MANAGING REAL BPM INNOVATION, Fred van Leeuwen, DCE Consultants, Netherlands * WORKFLOW—THE COMPLIANCE PROJECT ENGINE, Arnaud Bezancon, Advantys, France * BUSINESS PROCESS MANAGEMENT FOR SIX SIGMA PROJECTS, Dr. Setrag Khoshafian, Pegasystems Inc., USA * EMPLOYING WORKFLOW TO DRIVE A COMPREHENSIVE AUDIT OF ENTERPRISE IDENTITY MANAGEMENT, Rami Elron, BMC Software, Israel * USING BPM TO MANAGE RISKS IN FINANCIAL SERVICES FIRMS, Sheila Donohue, CRIF Decision Solutions, Italy * EXCEPTION-BASED DYNAMIC SERVICE COORDINATION FRAMEWORK FOR WEB SERVICES, Dr. Dongsoo Han, Sungjoon Park, Information and Communications University, Korea * APPLYING KNOWLEDGE MANAGEMENT TO EXPLOIT THE POTENTIAL OF INFORMATION STORED IN A BUSINESS PROCESS MANAGEMENT SYSTEM (BPMS), Juan J. Moreno, Lithium Software/ Universidad Católica Uruguay; Luis Joyanes, Universidad Pontificia de Salamanca, Spain * USE AND DISCARD OF WORKFLOW SYSTEMS, Tadeu Cruz, TRCR Knowledge, Brazil * A WORKFLOW IMPLEMENTATION SUPPORTING THE COMMERCIAL SHIP DESIGN PROCESS, Ole Christian Astrup and Espen Wøien, DNV Software, Korea * BRIDGING PAPER AND DIGITAL WORKFLOWS (A CASE STUDY), Steve Rotter, Adobe Systems Inc. USA * THE POSSIBILITY AND REALITY OF MASSIVELY PARALLEL WORKFLOW IMPLEMENTATIONS (A CASE STUDY), Kevin Erickson, Noridian Administrative Services, LLC. USA, Michael Hurley, Green Square, Inc. USA * GROWTH IN BUSINESS PROCESS MANAGEMENT SUITES IN GREATER CHINA, Linus K. Chow; Charles Choy Wing-Chiu and Carrine Wong * THE KEYS TO BPM PROJECT SUCCESS, Derek Miers, Enix Consulting Ltd., United Kingdom